/* Reachmark AI receptionist widget — brand: charcoal #20251F, lime #D5F268, warm white #F5F5EF */
#rm-receptionist-launch{position:fixed;right:18px;bottom:18px;z-index:2147483000;display:inline-flex;align-items:center;gap:9px;
  background:#20251F;color:#F5F5EF;border:1px solid #3a4433;border-radius:999px;padding:12px 18px;font:600 13px 'DM Sans',system-ui,sans-serif;
  cursor:pointer;box-shadow:0 12px 34px rgba(15,20,12,.28);transition:transform .18s ease,box-shadow .18s ease}
#rm-receptionist-launch:hover{transform:translateY(-2px);box-shadow:0 16px 40px rgba(15,20,12,.34)}
#rm-receptionist-launch .rm-dot{width:8px;height:8px;border-radius:50%;background:#D5F268;box-shadow:0 0 0 3px rgba(213,242,104,.22)}
.rm-panel[hidden]{display:none}
.rm-panel{position:fixed;right:18px;bottom:82px;z-index:2147483001;width:min(390px,calc(100vw - 24px));max-height:min(72vh,620px);
  display:flex;flex-direction:column;background:#FFFFFF;border:1px solid #e2e7d6;border-radius:18px;overflow:hidden;
  box-shadow:0 26px 70px rgba(19,26,15,.26);font:14px/1.55 'DM Sans',system-ui,sans-serif;color:#20251F}
.rm-head{display:flex;justify-content:space-between;align-items:flex-start;gap:10px;padding:14px 16px;background:#20251F;color:#F5F5EF}
.rm-head b{display:block;font:700 14px 'Manrope','DM Sans',sans-serif}
.rm-head small{display:block;color:#a9b894;font-size:11px;line-height:1.4;margin-top:3px}
#rm-close{background:transparent;border:0;color:#cbd6bd;font-size:20px;line-height:1;cursor:pointer;padding:0 2px}
#rm-close:hover{color:#D5F268}
.rm-log{flex:1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#fbfcf7}
.rm-msg{max-width:88%;padding:10px 13px;border-radius:14px;font-size:13.5px;white-space:pre-wrap;overflow-wrap:anywhere}
.rm-msg.visitor{align-self:flex-end;background:#20251F;color:#F5F5EF;border-bottom-right-radius:4px}
.rm-msg.assistant{align-self:flex-start;background:#EDF3E1;border:1px solid #dde5cd;border-bottom-left-radius:4px}
.rm-msg.note{align-self:flex-start;background:transparent;border:1px dashed #d5dfc2;color:#5c6a4d;font-size:12.5px}
.rm-msg.error{background:#FFF3F1;border-color:#f3cdc6;color:#8a3226}
.rm-msg.thinking{opacity:.72;font-style:italic}
.rm-form{display:flex;flex-wrap:wrap;gap:8px;padding:12px;border-top:1px solid #eef2e6;background:#FFFFFF}
.rm-form input{flex:1;min-width:140px;border:1px solid #dfe5d2;border-radius:11px;padding:11px 13px;font:inherit;background:#fbfcf7}
.rm-form input:focus{outline:2px solid #D5F268;outline-offset:1px;background:#fff}
.rm-form .rm-hp{position:absolute;left:-9999px;width:1px;height:1px}
#rm-send{background:#D5F268;color:#1b201a;border:0;border-radius:11px;padding:11px 18px;font:700 13px 'Manrope','DM Sans',sans-serif;cursor:pointer}
#rm-send:disabled{opacity:.6;cursor:progress}
.rm-note{margin:0;padding:0 14px 12px;color:#7b866c;font-size:11px;background:#FFFFFF}
.rm-note a{color:#42502f}
.rm-sr{position:absolute;left:-9999px}
@media(max-width:520px){.rm-panel{right:8px;left:8px;width:auto;bottom:74px;max-height:78vh}
  #rm-receptionist-launch{right:10px;bottom:12px;padding:11px 15px;font-size:12.5px}}
@media(prefers-reduced-motion:reduce){#rm-receptionist-launch{transition:none}}